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SAQA ID: 48573 QCTO National Certificate: IT System Support Cisco NQF 5 Learnership

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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Course Schedule

Upcoming dates for SAQA ID: 48573 QCTO National Certificate: IT System Support Cisco NQF 5 Learnership

Course Content

MOD1 – Core Networks A

70 Credits

Lessons

  • Administer a local area computer network
  • Demonstrate an understanding of issues affecting the management of a local area computer network (LAN)
  • Demonstrate an understanding of Wide Area Computer Networks (WAN`s), comparing them with Local Area Networks (LAN`s)
  • Design a local area computer network for a departmental office environment
  • Install and commission a local area computer network
  • Demonstrate an understanding of different computer network architectures and standards
  • Test Networked IT systems against given specifications
  • Demonstrate appropriate customer care in the context of IT support, according to a Service Level Agreement
  • Demonstrate an understanding of local area computer networks, by installing a networked workstation
  • Describe enterprise systems management and its role in IT systems support
  • Demonstrate an understanding of estimating a unit of work and the implications of late delivery
  • Support a local area computer network

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MOD2 – Computer Structures

17 Credits

    Lessons

    • Demonstrate an understanding of different computer network architectures and standards
    • Assemble a server computer and peripherals from modules
    • Install a server computer and peripherals

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MOD3 – Core Networks B

70 Credits

    Lessons

    • Administer a local area computer network
    • Demonstrate an understanding of issues affecting the management of a local area computer network (LAN)
    • Demonstrate an understanding of Wide Area Computer Networks (WAN`s), comparing them with Local Area Networks (LAN`s)
    • Design a local area computer network for a departmental office environment
    • Install and commission a local area computer network
    • Demonstrate an understanding of different computer network architectures and standards
    • Test Networked IT systems against given specifications
    • Demonstrate appropriate customer care in the context of IT support, according to a Service Level Agreement
    • Demonstrate an understanding of local area computer networks, by installing a networked workstation
    • Describe enterprise systems management and its role in IT systems support
    • Demonstrate an understanding of estimating a unit of work and the implications of late delivery
    • Support a local area computer network

+ See more details

CTU Training Solutions , Updated: March 5th, 2020

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    The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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