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SAQA ID 48573: IT Systems Support: IT Cloud Administration (NQF Level 5, 147 Credits) National Certificate

This course introduces you to the cloud concepts in the Azure platform. You will learn how to create and deploy applications on the cloud, deploy resources on the Azure platform. You will also learn server systems in general and their relationship to the cloud. Once more you will learn evaluating, planning, migrating, deploying, and managing Microsoft 365 services. Ultimately you would perform Microsoft 365 tenant management tasks for an enterprise, including its identities, security, compliance, and supporting technologies. At the end of the course you will become Microsoft 365 Certified: Enterprise Administrator Expert
Duration: 12 - 18 Months   |   Location : Online
Course Prerequisites:
FET Certificate: IT Technical Support (SAQA ID 78964, NQF Level 4, 163 Credits)
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Virtual Lecturer-led Interactive Teaching (VLIT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Course Content

Module 1 – COFI Curriculum for Fibre Optics

30 Credits

Lessons

  • Use computer technology to research a computer topic
  • Work as a project team member
  • Conduct a technical practitioners meeting
  • Demonstrate an awareness of ethics and professionalism
    for the computer industry in South Africa
  • Writing business reports in Retail/Wholesale practices

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Module 2 – Cloud Fundamentals

24 Credits

    Lessons

    • Assemble a server computer and peripherals from modules
    • Install a server computer and peripherals
    • Demonstrate an understanding of different computer
      network architectures and standards

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Module 3 – Machine Learning

17 Credits

    Lessons

    • Administer a local area computer network
    • Demonstrate an understanding of issues affecting the
      management of a local area computer network (LAN)
    • Demonstrate an understanding of Wide Area Computer
      Networks (WAN`s), comparing them with Local Area
      Networks (LAN`s)
    • Design a local area computer network for a departmental
      office environment
    • Install and commission a local area computer network

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Module 4 – Information Technology Infrastructure Foundation

27 Credits

    Lessons

    • Apply the principles of resolving problems for single-user and multi-user computer operating systems
    • Demonstrate an understanding of the concepts of Multi-User computer Operating systems
    • Demonstrate appropriate customer care in the context of IT support, according to a Service Level Agreement
    • Describe enterprise systems management and its role in IT systems support
    • Demonstrate an understanding of local area computer networks

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Module 5 – Introduction to Server Management

7 Credits

    Lessons

    • Demonstrate an understanding of the concepts of Multi-User computer Operating systems
    • Install and configure a multi-user networked operating system
    • Monitor and maintain a multi-user networked operating system
    • Test Networked IT systems against given specifications
    • Apply the principles of resolving problems for single-user and multi-user computer operating systems

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Module 6 – Advanced Server Systems

42 Credits

    Lessons

    • Install and commission multi-user system software on a server computer
    • Operate an enterprise server computer system
    • Install and commision multi-user application software for a server computer
    • Demonstrate an understanding of the concepts of Multi-User computer Operating systems
    • Install and configure a multi-user networked operating system
    • Monitor and maintain a multi-user networked operating system
    • Test Networked IT systems against given specifications
    • Apply the principles of resolving problems for single-user and multi-user computer operating systems

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CTU Training Solutions , Updated: August 2nd, 2021

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