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SAQA ID: 48573 IT System Support Red Hat NQF 5 Learnership

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Instructor-Led Training (ILT)

Attend training in a classroom environment at a campus near you. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Course Schedule

Upcoming dates for SAQA ID: 48573 IT System Support Red Hat NQF 5 Learnership

Course Content

LU01 – Business Communication Fundamentals (BCF)

23 Credits

Lessons

  • Use computer technology to research a computer topic
  • Work as a project team member
  • Conduct a technical practitioners meeting
  • Demonstrate an awareness of ethics and professionalism
    for the computer industry in South Africa
  • Writing business reports in Retail/Wholesale practices

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LU03 – Computer Architecture Fundamentals (CAF)

17 Credits

    Lessons

    • Assemble a server computer and peripherals from
      modules
    • Install a server computer and peripherals
    • Demonstrate an understanding of different computer
      network architectures and standards

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LU04 – Network Architecture Fundamentals (NAF)

25 Credits

    Lessons

    • Administer a local area computer network
    • Demonstrate an understanding of local area computer
      networks, by installing a networked workstation
    • Demonstrate an understanding of Wide Area Computer
      Networks (WAN`s), comparing them with Local Area
      Networks (LAN`s)
    • Install and commission a local area computer network

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LU05 – Introduction to Server Network Operating System Infrastructure (ISNOS)

22 Credits

    Lessons

    • Demonstrate an understanding of the concepts of Multi-User computer Operating systems.
    • Test Networked IT systems against given specifications
    • Monitor and maintain a multi-user networked operating system.
    • Demonstrate an understanding of local area computer networks, by installing a networked workstation

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LU06 – Server Network Operating System (SNOS)

26 Credits

Lessons

  • Install and commission multi-user system software on a server computer
  • Install and commission multi-user system software on a server computer
  • Install and commission multi-user application software for a server computer
  • Install and configure a multi-user networked operating system
  • Demonstrate an understanding of issues affecting the management of a local area computer network (LAN)
  • Apply the principles of resolving problems for single-user and multi-user computer operating systems

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LU07 – Final Integrative Assessment (FIA)

21 Credits

Lessons

  • Demonstrate appropriate customer care in the context of IT support, according to a Service Level Agreement
  • Describe enterprise systems management and its role in IT systems support
  • Design a local area computer network for a departmental office environment
  • Demonstrate an understanding of estimating a unit of work and the implications of late delivery
  • Writing business reports in Retail/Wholesale practices

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CTU Training Solutions , Updated: March 12th, 2020

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The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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