MS-4014: Introduction to Building AI Agents provides a practical introduction to AI agents, how they work and how organisations can use them to automate business processes, improve productivity and enhance customer and employee experiences. Learners explore Microsoft’s AI ecosystem, including Microsoft 365 Copilot, Copilot Studio, Microsoft Foundry and the Microsoft 365 Agents Toolkit, while learning how to design and plan AI-powered solutions.
To participate in this course, learners will need access to a computer or laptop with a stable internet connection. A basic understanding of Microsoft 365, Microsoft Copilot and generative AI concepts will be beneficial. Familiarity with Microsoft cloud platforms such as Microsoft 365, Power Platform and Azure can help learners better understand the AI agent development concepts introduced during the course.
MS-4014: Introduction to Building AI Agents is ideal for professionals who want to understand how AI agents can be used to solve business challenges and automate tasks. The course is particularly valuable for innovation teams, business analysts, process improvement specialists, Microsoft 365 administrators, solution architects, technical consultants, developers and business leaders who are exploring Microsoft’s AI ecosystem and evaluating opportunities to introduce AI-driven solutions into their organisations. It is also suitable for learners who are new to AI agent development and want to understand the available Microsoft technologies before moving into more advanced development or implementation roles.
Learners should have a general understanding of Microsoft 365 and basic familiarity with generative AI concepts such as AI assistants, large language models and Microsoft Copilot. No prior AI agent development experience is required, making this course an ideal starting point for individuals beginning their AI development journey.
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