Corporate Courses

MOS: Microsoft Office Outlook 2019 Level 1

Course Outline

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees. In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style. This course is the first in a series of two Microsoft® Office Outlook® 2019 courses. It will provide you with the basic skills you need to start using Outlook 2019 to manage your email communications, contact information, calendar events, tasks, and notes.




To ensure your success, you will need to have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders. You can obtain this level of skills and knowledge by taking the following Logical Operations course:

  • Using Microsoft® Windows® 10/11

Course Content

  • Lesson 1: Getting Started with Outlook 2019
  • Lesson 2: Formatting Messages
  • Lesson 3: Working with Attachments and Illustrations
  • Lesson 4: Customizing Message Options
  • Lesson 5: Organizing Messages
  • Lesson 6: Managing Your Contacts
  • Lesson 7: Working with the Calendar
  • Lesson 8: Working with Tasks and Notes

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