Corporate Courses

MB-210: Dynamics 365 for customer engagement for sales

Course Outline

Microsoft Dynamics 365 for Sales is an end-to-end application to manage the handling of customers and potential customers; tracking data against sales goals, automating your best practices, learning from your data and more. Join our team of globally recognized experts as they take you step by step from lead to opportunity to closed deal. Using the application’s available automation and customization options you will learn how to enable sales staff to be their most productive selves.

Duration

1 Day

Location

Online

Prerequisites

Familiarity of business applications and the desire to customize and implement them for your business.

Course Content

  • Module 1: Configure Dynamics 365 Sales
  • Module 2: Manage customers, leads, and opportunities
  • Module 3: Process sales orders
  • Module 4: Integrate components with Dynamics 365 Sales

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