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Conflict Management: Resolve disagreement at work

The 50-Minute Manager Series was designed to cover critical business and professional development topics in the shortest time possible. Our easy-to-read, easy-to-understand format can be used for self-study or classroom training, or even office training. With a wealth of hands-on exercises, the 50-Minute books keep you engaged and help you retain critical skills.
Duration: 1 Day   |   Location : Online
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Virtual Lecturer-led Interactive Teaching (VLIT)

Virtual instruction environments are designed to simulate the traditional classroom or learning experience. Instructor-led training is still the number one delivery method of choice because it allows you to interact and discuss the training material, either individually or in a group setting, and you gain access to expert knowledge from certified instructors. This form of guided learning is impactful and produces positive learning outcomes. Day, evening and Saturday classes are offered.

Course Content

Part 1: Foundation

  • Foundation: Build Commitment
  • Part Summary

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Part 2: Explore

  • Self-Assessment
  • Nine Approaches to Managing Conflict and Disagreement
  • Part Summary

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Part 3: Plan

  • Plan: Gain Support
  • Part Summary

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Part 4: Implement

  • Implement: Act
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Part 5: Follow Through

  • Follow Through: Stay Involved
  • Part Summary

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CTU Training Solutions , Updated: June 4th, 2021

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    The course information above is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Terms and Conditions

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