Generic Management

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The scope of generic management covers five domains: leadership, managing the environment, managing relations, managing knowledge and the practice of management. This qualification is aimed at improving the effectiveness and leadership abilities of middle managers in various occupations in South Africa, in private and public business entities as well as non-governmental organisations.

Requirement: A device (iPad/tablet) and a minimum of 5GB data are required to access training material.


After completing Generic Management I, enrol for Generic Management II as your specialisation. Presented at all campuses.
Please request a FREE quote and latest programme breakdown from your nearest campus, student advisor or course consultant.
Included in the fees:
  • Access to books on Safari
  • International exams
Optional: Should you prefer to use or purchase your own PC for studies at home or laptop for studies at the campus, click on the PC Requirements button below.

Also available part time & self-paced

Are you a working individual and do not have the time to study full time? This option is perfect for you!

Apply now

Year 1

Generic Management I


  • BES411: Business Environment & Strategy
  • WIM411: What is Management?
  • BFC411: Business Fundamentals Communication
  • BFM411: Business Fundamentals Numeracy
  • WWF411: Working with Finances
  • BHPT412: Building High Performance Teams
  • BETM412: Business Ethics & Time Management
  • HR412: Human Resources
  • CD412: Customer Delight


QCTO FET Certificate: Generic Management (SAQA 57712, NQF 4, 150 Credits)
Certificate issued by Services SETA


Microsoft OfficeSABPP

Microsoft Office Excel
CBP Leadership (C10-506)


  • National Senior Certificate (Grade 12)
  • Application form & diagnostics assessment at the campus


Office Manager Junior Manager Team Leader

(Suggestions only.)

Year 2

Generic Management II


  • SM521: Strategic Management
  • LT521: Lead Teams
  • DT521: Develop Teams
  • MR522: Manage Risks
  • RB522: Relationship Building
  • HRS522: HR Support


QCTO National Certificate: Generic Management (SAQA ID 59201, NQF 5, 162 Credits)
Certificate issued by SABPP


Microsoft Office

Microsoft Office PowerPoint


  • QCTO FET Certificate: Generic Management (SAQA 57712, NQF 4, 150 Credits)

Self-Paced Learning

A flexible study method consisting of contact sessions, self study and virtual training – ideal for someone who wants to study while working.

Please Note:
Self study & contact sessions

  • All students must keep a workplace experience log book. Only experience related to the student’s studies should be captured.
  • Start any Monday of the year. Induction day and first session attendance is compulsory.
  • Students will build an electronic Portfolio of Evidence. Summative assessments (x4 sessions) to take place on-site.
  • Confirm graduation date with campus manager.
  • Please refer to study guide for more information.
  • Please note that the Self-paced Learning programme fees (programme & cash fee) does not include any international examinations and is payable monthly over 12 months. There will be an additional charge for postage/package fees.
    *A deposit is required before the programme commences.

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    CTU Training Solutions | Updated: June 28th, 2018
    Terms & Conditions: The content of this prospectus is subject to change without notification due to market trends in the industry, legislation and/or programme version updates. Refer to website for the latest version of the prospectus. The CTU Career Campus, a division of CTU Training Solutions (PTY) Ltd, reserves the right to change the programme content without prior notice. Additional international exams may be written but are not included in the programme fee. Minimum student (capacity) group sizes will fall into the Virtual Instructor-Led programme commencing in the months of February & July of each year.