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Terms & Conditions
Definitions
Administration Fee – means an administration fee equal to R1700.00 (One Thousand Seven Hundred Rand) payable in January or June (depending on intake). This fee covers the student card, the building of an electronic portfolio of evidence (ePoE) and access to the online library and student LMS;
Business Day - means any day excluding Saturdays, Sundays and/or recognised public holidays in the Republic of South Africa;
Blended Tuition – means a combination of Student tutor-facilitated and virtual instructor-led tuition and various methodologies of learning (face-to-face/instructor-led; Lync or Skype; laboratory work; virtual-led training; self-study; group interactive studies;
Co-signatory - means the party undersigning with the Student, being the Parent/Guardian and/or the Sponsor;
CPA - means the Consumer Protection Act 68 of 2008;
CTU - means CTU Training Solutions (Pty) Ltd with registration number 2005/038944/07 and/or any subsidiary of CTU and/or the CTU branch identified in this Form;
Deposit means the amount of R4000.00 (Four Thousand Rand) to be paid by a Student and/or the Parent/Guardian (and if applicable, the Sponsor) and/or the Parent/Guardian (and if applicable, the Sponsor) on or before the Late Registration Date to secure the Student’s position for the Programme applied for in this Form;
Fees - means the Programme Fee, monthly fee, cash fee, Registration Fee and Deposit identified in the Form under Section D - Programme Selection & Payment Options;
Form - means this enrolment form, inclusive of these terms and conditions and all other Sections;
Minor - means a person under the age of 18 (eighteen) years, as defined in Sections 17 and 18(3)(b) of the Children’s Act 38 of 2005;
Late Registration Date – means 01 December 2017 for a February 2018 intake and 1 June 2017 for a July 2017 intake;
NCA - means the National Credit Act 34 of 2005;
Parent/Guardian - means the person identified in the Form under Section B - Parent/Guardian Details;
Party - means either the Student and/or the Co-signatory or CTU;
Parties - means the Student and/or the Co-signatory, and CTU collectively;
Programme - means the programme selection identified in the Form under Section D - Programme Selection and Payment Options;
Programme Fees – means the programme (or the course fee) as described and quoted as per Part D of this Form;
Registration – means the registration and enrolment of a Student by CTU for the Programme selected by the Student as per this Form and which registration and enrolment will be subject to the Registration Fee being paid by the Student and/or Parent/Guardian;
Registration Fee - means an amount of R2’000.00 (Two Thousand Rand) payable upon completion of this Form and proof of payment to be submitted with this Form to CTU;
Section - means an alphabetically categorized section of the Form;
Signature Date - means the date of undersigning of this Form by the Student, and/or the Co-signatory, as the case may be;
Sponsor - means the person identified in the Form under Section C - Sponsor or Company Details; and
Student - means the person identified in the Form under Section A - Student Personal Details.
Tuition Commencement Date – means the day upon which classes/tuition in respect of the Programme/courses are to commence;
Virtual Instructor-led Training- means courses that are delivered online in real-time, enabling the student to interact with an established industry expert, regardless of location.
1st Semester – means for purposes of this Form the period Classes commence: February Intake - February 2018 to June 2018 Mid-year Intake -1 July 2017 to November 2017/1 July 2018 to November 2018
2nd Semester – means for purposes of this Form the period February Intake - February 2018 to June 2018/February 2019 to June 2019 Mid-year Intake - 1 July 2018 to November 2018
General
This Form is a contract between the Student, and/or the Co-signatory, and CTU.
In the event that the Student is a Minor, this Form shall be co-signed by the Student’s Parent/Guardian, who will be deemed to have assisted the Minor in entering into the Form and shall be jointly and severally liable with the Student for the Fees.
In the event that a Sponsor assumes the liability for the Student’s fee, the Sponsor shall be a third party to this Form in his/her/ its own name, with the obligation to pay the Fees jointly and severally with the Student, where the Student is not a Minor at the Signature Date. The Sponsor shall be held solely liable for the Fees in the event that the Student is a Minor at the Signature Date.
If the choice of campus is left blank for the Student to later specify his/her choice of campus it shall be deemed that the Student is contracted with the campus that has received his/her Registration Fee.
If a different campus is attended by the Student than what is reflected under Section A, the campus at which the Student commences his her tuition will be the applicable campus.
If the Student has not paid the Registration Fee and the Deposit on or before the Tuition Commencement Date he/she will not be registered and not be entitled to commence any tuition, provided, however, that all registrations and enrolments will be within CTU’s discretion.
Should the Student and/or Parent/Guardian have paid the Registration Fee and the Deposit on or before the Tuition Commencement Date but failed to have reported to any campus of CTU to commence his/her tuition, he/she shall be deemed to have been contracted with the CTU campus closest to his/her place of residence/or the CTU campus that received his Registration Fee and Deposit.
CTU’s Rights and Obligations
CTU will offer the Student tutor-facilitated and/or virtual instructor-led and/or Blended Tuition in the year for the Programme.
The Parties acknowledge that CTU provides facilitator-led tuition and therefore:
in the event of resignation or sickness or temporary indisposition of a facilitator, classes may become disrupted and be rescheduled;
in the event of a permanent indisposition of the facilitator, CTU shall within reasonable time constraints, once the permanent indisposition has been confirmed, engage the services of another facilitator; and
CTU shall not be liable for any disruption or rescheduling of classes due to a facilitator’s personal indisposition.
Provisional timetables for the year shall be made available to the Student at the time of the commencement of the Student’s Programmes. CTU reserves the right at, any time, to alter the timetables, with adequate notice being given to the Student, where reasonably possible. No other commitments should be made by the Student prior to receiving the schedule.
Subject to CTU’s rights to cancel any Programme on the terms and conditions set out hereunder, this Form constitutes an undertaking on the side of the Student to receive the tuition, participate in the Programme enrolled for and for the Student and/or the Parent/Guardian to pay the Programme Fees in full, as and when the Fees become due and payable.
CTU makes use of Blended learning in all classes. CTU reserves the right to apply Online/Lync/Virtual Instructor-led training if there are less than 10 (ten) students enrolled for the specific Programme.
CTU further reserves the right to cancel or reschedule any Programme if there are 10 (ten) or less students in total that have enrolled for the same Programme at the same campus or to transfer the Programme to an alternative campus.
CTU reserves the right to consolidate a tuition Programme with that offered at another CTU campus if there are 10 (ten) or less students in total that have enrolled for the same Programme, at the same campus, but together the consolidated Programme will have 10 (ten) or more students.
As information technology is an evolving field of study, Programme and course content is continually being revised and may need to be changed on short notice to reflect changes in the field of study. The right to change any of the CTU Programmes and course content is expressly reserved to CTU and within CTU’s discretion. Any changes as per this 3.8 will be conveyed to the Student.
CTU shall be entitled to deny a Student access to classes and/or withhold examination results, withhold certificates, deny access to its facilities and premises, deny the Student participation in student activities, without such act constituting a breach of this Form for as long as a Student’s Fees remain wholly or partially in arrears.
Student’s Rights and Obligations
The Student must complete all the courses and specified national and/or international exams relevant to the specific Programme within the year of enrolment as specified in this Form.
The Student understands that this Form does not entitle him/her to the qualification of which he/she has enrolled for by virtue of this Form or his/her attendance of classes only. To qualify for any internationally recognised certification the Student shall at the completion of Programme or modules of Programme, be required to write an internationally recognised examination set by an independent examination organisation that will also be responsible for the issuing of such internationally recognised certifications upon a successful completion of such examinations. CTU will not be held liable to the Student should a Student fail to pass any examination.
A foreign student need a study permit to study at any CTU campus. All foreign students should sign the “Foreign Student Addendum“.
Fees & Payment Terms
CTU has two modes of payment, namely:
Payment in full:
The Student and/or the Parent/Guardian may elect to pay all of the Fees as per this Form upon completion of this Form on/or before the Tuition Commencement Date.
A Student and/or Parent/Guardian that elects to pay all of the Fees in full upon completion of this Form on/or before the Tuition Commencement Date (February intake - January 2018 and mid-year intake July 2018/July 2019) will be entitled to a Cash Fee.
Payment in instalments:
The Student and/or the Parent/Guardian may elect to pay the Fees in monthly instalments provided that the Student and/or Parent/Guardian settled the Registration Fee, the Deposit of the Programme Fee on or before the Tuition Commencement Date in 10 equal instalments;
Students can enrol by completing the Form and paying the Registration Fee. This Form will not be considered if not accompanied with a proof of payment in respect of the Registration Fee.
However, regardless of that stated above, a Student can only be registered and accepted to a Programme provided that the Registration Fee has been paid and the non-refundable Deposit has been paid on/or before the Late Registration Date.
In the event that the Student elects to enrol for individual courses only, or to supplement a prior qualification by enrolling for (an) individual course/s or modules, or to complete a Programme on a different time schedule than the annual Programme cycle offered by CTU by registering for individual courses, the following terms shall become applicable:
The Fees due for each course are payable per course in full prior to the Tuition Commencement Date of each course.
The Student shall attend the first course offered on or after the Tuition Commencement Date specified in the Form.
If a Student has made a partial payment to a course/modules fee, but has not settled the total at the time the course commences, CTU reserves the right to allow the Student to attend classes and to treat the outstanding balances as arrears.
While a Student is in arrears, any payment received will be allocated first to legal costs due (if any) and then to the capital amount outstanding.
Should the Student have enrolled for more than one course, failure to pay the full course/modules fees prior to the Tuition Commencement Date of a course/modules shall automatically convert the Fees for the rest of the courses/modules enrolled for to debt immediately payable. The cost of training material is included in the course price.
All student practice data will be deleted off the system on course completion.
FULL TIME: The cost of international examinations for some of the programmes, as set out in the student prospectus, is included in the Fees payable to CTU. If a Student elects to study on his/her own schedule on an enrolment per course basis, all amounts paid to CTU will firstly be allocated towards the Fees and lastly to the costs of the international examination. If any balance is still due by the time that the international examination organisation that will also be responsible for the issuing of such internationally recognised certifications upon a successful completion of such examination, CTU will not be held liable to the Student should a Student fail to pass any examination.
FULL TIME: Before attempting the international exams, Students shall sit for a CTU examination in preparation for sitting for their international examination. An 80% (eighty percent) pass rate is required before a Student may attempt to write the equivalent international examination. All international examinations, which are included in the Fees, must be completed before 1 December of the year in which the course was offered. Examinations written after this date will be for the Students own account. (Not all CTU programmes include international examination. Please refer to the prospectus of the registration year.) The re-write of any international module is not included in our Programme fee. International exams can only be taken once a student meets the academic requirements. Please ensure that all international exams are booked prior to the expiry date. Students will not have the option to book/write international exams after 10 December 2017/2018 (depending on intake).
In the event that the Student needs to postpone his/her studies prior to the February 2018 or Mid-year 2017/2018 intake, the learner will be allowed to utilise the funds within one year. Should the Student not re-enrol within the period of a year for the following intake, the Student will forfeit the funds.
Cession and Delegation
The Student and/or the Co-signatory, may not cede and delegate his/her/their rights and obligations in terms hereof.
Application of the NCA
The Student and/or his/her Co-signatory acknowledge that CTU is not a credit provider.
In the instances where amounts owing to CTU by the Student, and/or the Co-signatory are not settled within 20 (twenty) Business Days, this Form will become an incidental credit agreement, whereto the provisions of the NCA will apply.
Indemnity
The Student, and/or the Co-signatory and/or Parent/Guardian hereby jointly and severally indemnify and hold CTU harmless against any claim for any injury, harm, theft or damage that the Student may suffer whilst on the premises of CTU, or while otherwise participating in the activities of CTU or activities associated with CTU.
Election to cancel Form
CTU and the Student and/or Parent/Guardian acknowledge that the CPA applies to this Form.
The Student, and/or the Co-signatory shall be entitled to cancel this Form by providing CTU with at least 20 (twenty) Business Days written notice of his/her/its intention to cancel the Form.
The Student and/or the Co-signatory acknowledges that CTU will incur expenses in anticipation of the services to be rendered in terms of the Programme elected by the Student. The aforementioned expenses, including, but not limited to, tutor salaries, wages and course material, will be incurred upon Registration of the Student.
The Student, and/or the Co-signatory acknowledges that in terms of the CPA, CTU is entitled to levy a reasonable Cancellation Fee.
The Cancellation Fees are set out in Part I of the Form and the Student, and/or the Co-signatory expressly acknowledge that he/she/it understands and accepts the provisions set out therein.
Should this Form have been entered into as a result of direct marketing (website registrations) by CTU, the Student and/or the Co-signatory shall have a 5 (five) Business Day cooling off period, calculated from the Signature Date, during which the Form may be cancelled, in writing, without reason or penalty by the Student and/or the Co-signatory. All amounts paid to CTU will be paid back to the Student and/or the Co-signatory within 15 (fifteen) Business Days of receipt of the written cancellation.
Commencement date and duration
The provisions regarding as contained in this Form shall apply from the Signature Date and shall remain to be of full force and effect from date thereof until expiration of the Form or as otherwise agreed between the Parties in writing, provided that this Form is accompanied by a proof of payment in respect of the Registration Fee.
Miscellaneous
Notices
The Parties choose, for all purposes of giving any notice, the serving of any process and for any other purpose arising from this Form, the addresses as set out in Sections A and/or B and/or C as it relates to the Student and/or Co-signatory and at the registration campus address, as it relates to CTU.
Each of the Parties shall be entitled from time to time, by written notice to the other, to vary its address to any other physical address and/or its facsimile number.
Any notice given and any payment made by any Party to the other which is delivered by hand during normal business hours of the addressee’s domicilium for the time being or by fax, shall be presumed to have been received by the addressee at the time of delivery; and transmitted by registered post shall be deemed to have been received by the Party to whom it is addressed within 14 (fourteen) days from the date of dispatch.
Whole agreement and non-variation
This Form is the whole agreement between the Parties, who/which acknowledge that they have not been induced to enter into this Form by any representations or warranties, other than those set out or contained herein.
No representations or warranties shall be of any force or effect unless reduced to writing and contained herein.
No alteration, amendment, variation or consensual termination of this Form shall be of any force or effect unless reduced to writing and signed by each of the Parties.
Good Faith
The Parties enter into this Form on the basis of trust and record that they will observe good faith in contracting and dealing with each other and implementing the provisions hereof. This implies, amongst other things, that:
the Parties will at all times during the currency of the Form act reasonably and in good faith; and
the Parties will perform their obligations arising from this Form diligently and with reasonable care.
Waiver
No waiver of any of the terms and conditions of this Form will be binding for any purpose unless expressed in writing and signed by the Party giving the same, and any such waiver will be effective only in the specific instance and for the purpose given. No failure or delay on the part of either Party in exercising any right, power or privilege will operate as a waiver, nor will any single or partial exercise of any right, power or privilege preclude any other or further exercise thereof or the exercise of any other right, power or privilege.
Cancellation Fees
Should the Student decide to cancel his/her/its studies at CTU, a notice period of cancellation (20 Business Days) should be adhered to and a cancellation penalty will become payable. In the event the Student, and/or his/her Co-signatory should elect to cancel the Form, the following cancellation schedule will apply:
Should the Student, and/or his/her Co-signatory elect to cancel the Form at any time from the first day after the Late Registration Date including and up to the last day of/or during the 1st Semester, the Cancellation Fee will be equal to the Administration Fee, plus the Registration Fee, plus the Deposit, plus 20% (twenty percent) of the Programme Fees quoted for the duration of this Form; and
Should the Student, and/or his/her Co-signatory elect to cancel the Form at any time from the first day after the last day of the 1st Semester including and up to the last day of the 2nd Semester, the Cancellation Fee will be equal to the Administration Fee, plus the Registration Fee, plus the Deposit, plus 10% (ten percent) of the Programme Fees quoted for the duration of this Form.
Should the Student and/or the Parent/Guardian/Sponsor have settled the Fees in full at any stage before cancellation of the Form, the Cancellation Fee will be determined as per the provisions of this Part I, clause 2 and subtracted from the Fees already paid before cancellation. Should there be a credit in favour of the Student and/or the Parent/Guardian/Sponsor, it will be refunded to such Student and/or Parent/Guardian/Sponsor and should there be a debit, the Student and/or Parent/Guardian/Sponsor will be liable to pay such debit (i.e. the portion or part of the Cancellation Fee determined as per this Part I, clause 2).
Cancellation requests should be submitted in person, per e-mail or by using the CTU cancellation request, stipulating the reasons in detail. Please hand in or send all supporting documents. The completion of the cancellation form does not mean the cancellation is a done deal. All cancellations will be reviewed. Feedback will be provided in writing, confirming the outcome of the request.
Appendix A
ENROLMENT PROCEDURE: THIS SERVES AS AN ANNEXURE TO THE CTU ENROLMENT FORM FOR JULY 2017/JANUARY 2018/JULY2018 (DEPENDING ON INTAKE)
CTU’s academic Programme will commence July 2017/February2018/July 2018 (depending on intake). More information with regards to campus induction and events will be provided in your CTU registration letter.
We would like to bring the following under your attention:
Ensure that you understand the CAREER Programme enrolled for by referring to the latest version of our prospectus and that you understand your financial obligation.
Please ensure that you understand the agreement signed/or will sign with CTU - this is a binding contract.
CTU is a CASH-FREE environment.
IMPORTANT NOTICE: Your R6000 total registration fee is/will be non-refundable after the Late Registration Date.
A total registration fee of R6000 is required and can be settled as follows: R2000 (i.e. Registration Fee) is payable upon completion and submission of this Form. This Form will not be considered if not accompanied with a proof of payment in respect of the Registration Fee. A further R4000 (i.e. the non-refundable Deposit) is payable on/or before 30 June 2017/30 November 2017/30 June 2018, depending the intake (i.e. the Late Registration Date), to finalise registration. If the monthly payment option is selected, a R6000 only payment via debit order will be accepted.
Late registrations after 30 June 2017/30 November 2017/30 June 2018, depending on intake (i.e. the Late Registration Date), must pay the total registration fee of R6000 immediately in order to secure space for 2017/2018 (depending on intake). CTU Training Solutions is not registered as a credit provider and therefore the following will apply for late registrations in 2018:
Late registrations in July 2017/January 2018/July 2018 (depending on intake): R6000 + one month payment required.
Late registrations in August 2017/February 2018/August 2018 (depending on intake): R6000 + payment for January + payment for February required.
Late registrations in September 2017/March 2018/September 2018 (depending on intake): R6000 + payment for January, February & March/July, August & September (depending on intake) required in advanced.
If the above payments cannot be met in the stipulated time, students will be required to register towards our next intake.
Cash Fee is only applicable to cash upfront payments of all the Fees (account paid in full on/or before 30 June 2017/31 January 2018, depending on intake (i.e. the course/programme commencement date)). Refer to Section E.
Fees include national qualifications. Selected Programmes include international certifications as specified in the latest prospectus.
National qualification (higher certificate/diploma) obtainable after Programme completion after 2/3/4 years as specified in the latest prospectus. The following programmes exclude international certifications:
Project Management
Generic Management
Financial Accounting
Office Administration
Business Management
Entrepreneurship
HR Management & Practices
Tourism & Hospitality
Fees for diplomas are quoted per year.
Note that the Student and/or the Parent/Guardian (and if applicable, the Sponsor) shall not be entitled to a reduction in Fees in the event that the Student should fail to attend classes or a course as a whole, and which Fees shall remain fully payable.
As the field of information technology is a constantly evolving field of study, course content may need to be changed on short notice to reflect changes in the field of study. As CTU strives to always provide the most up-to-date training for its Students, the right to change courses and content is expressly reserved to CTU.
The Programme Fees do include CTU’s internal examinations (depending on the course), which it is expressly understood by all the Parties does not constitute an internationally recognized qualification. The Parties understand that CTU offers these examinations for purposes only of preparing the delegate to sit for the international examinations.
CTU may, in its discretion, hand over arear accounts for collection if the Student and/or the Parent/Guardian (and if applicable, the Sponsor) does not comply with the payment terms of this Form. In that case all collection commission, fees and expenses will be for the account of the party liable for the payment of the account. Such commissions, fees and expenses will be recoverable on a scale as between attorney and his client.
CTU reserves the right to transfer the Student to one of CTU’s nearby branches should it not be able to provide the training at the branch where it was originally booked.
Provisional timetables for the year shall be made available to the Student at the time of the commencement of the Student’s Programmes. CTU reserves the right at, any time, to alter the timetables, with adequate notice being given to the Student, where reasonably possible. No other commitments should be made by the Student prior to receiving the schedule
Software is not included but our vendors allow Programme software distribution should these be available. Creative Cloud packages for design students are available to purchase at an estimated price of R2500.
CTU Career Campus requires all students to own a device (laptop/tablet) with 3G internet access (5GB) as outlined in our latest prospectus to access digital books. Digital books are available for a period of one year. Please request a list from your career consultant.
Content of our Programmes is subject to change without notification due to market trends in the industry or as required by regulatory bodies, QCTO, various SETAs, Department of Education and any other vendor-related Programmes.
The re-write of any international module is not included in our Programme fee. International exams can only be taken once a student meets the academic requirements. Please ensure that all international exams are booked prior to the expiry date. Students will not have the option to book/write international exams after 10 December 2017/2018 (depending on intake).
Parents should encourage students/graduates to secure their own employment and register with job sites/recruitment agencies.
Please note that we will require a credit check for monthly payment options.
SAID registration and stationary are not included in the Computer Aided Drawing/Draughting Programme.
ICB annual student registration, textbooks, assessments per subject are for the students’ own account.
Minimum student (capacity) group sizes will fall into the Virtual Instructor-Led programme commencing in the month of February/July each year. These courses are delivered online in real-time, enabling you to interact with a facilitator regardless of your campus location. Refer to clauses 3.5 of terms & conditions.
CTU students are required to do a minimum of 80 hours workplace experience. The responsibility to find workplace experience lies with the student.
CTU will not provide your personal details to any third party
Why choose CTU as your preferred learning partner?
CTU Training Solutions holds countless awards and accolades which demonstrates how committed we are in training and developing quality ICT professionals at various levels in the IT, Graphics and Business industry.
CompTIA
CompTIA takes great pride in showcasing our Partners that have gone above and beyond to serve the IT industry and support our future IT leaders around the world. At the Partner Summit Awards in Austin CompTIA recognized CTU as one of CompTIA’s biggest advocates in South Africa. With a strong social media presence, first to market and innovative marketing and commitment to CompTIA Training and Certification, CTU is a deserving winner of the Top Promoter award. – Sharon Oosterberg
